Meet the Enthusiasts!
A positive and proactive team of experts ready to help you maximise your fundraising efforts.
Does your fundraising partner know your name?
A more devoted team
Your dedicated Customer Success Manager is here to guide you when it comes to making the most of your branded platform and increasing your donation income.
Drawing upon extensive sector experience, they are always here to provide technical and strategic support for your cause.
We can get you up and running in just 48 hours!
When you sign up for Enthuse, your Onboarding Manager will walk you through the platform, assist with connecting your bank account and setting up Gift Aid. You will also create your first donation form together to give you the confidence to use the platform.
Enthuse
registration
2
Charity
verification
3
Onboarding
session
4
Website
integration
5
That’s it,
you’re all set!
Integrating Enthuse with your website is as simple as copy and paste and can be done in ~5 minutes.
Never fear, help is near!
Help from real people
Enjoy hands-on help from real people whenever you need it – connect with your Customer Success Manager on the same day!
Experienced thought leaders
We’ve helped over 4,000 charities and regularly share best practices, sector insights & fundraising advice to help you raise more.
“Enthuse reduces significant administrative time for our charity by offering a Gift Aid claim service - this helps us spend time building better supporter relationships and focusing on fundraising.”
Erica Snow - Community & Events Fundraising Manager
“The Enthuse team are always there to help with any queries I have and I know I can rely on their quick and friendly support whenever an issue arises.”
Elizabeth Collins - Operations Manager
With you, every step of the way
Our support doesn’t end when you sign up!
Your dedicated Customer Success Manager is here to help you hit your fundraising goals. You can expect:
Both technical & strategic support
24/7 knowledge base
Frequently asked questions & platform help
You can access our comprehensive library of support articles right from the system, whenever you need to.
Detailed step-by-step guides are easy to follow and cover all the ‘ins and outs’ of the Enthuse platform.
Learn from the charity experts
Resources to help you reach your fundraising goals
To help you stay on top of the trends, we constantly share unique sector insights, fundraising best practices and real-life examples.
When you join the Enthuse family, you’ll also get access to fundraising guides and templates.
See what other charities say about us
"Very good customer care"
"Excellent"
"Genuine people on a great mission"
Find out how Enthuse could help raise more for your cause
Speak to our fundraising experts to learn how you can raise more for your cause using a custom-branded solution.
